Very unsure though of the direction of the company and was very frustrated as the lack of support was the writing on the wall we … 7%. Flexible work schedule, autonomy, excellent income potential, Would definitely recommend not to get into customer service but another department. 139 reviews from TSYS employees about TSYS culture, salaries, benefits, work-life balance, management, job security, and more. TSYS is an equal opportunity employer (EOE) committed to employing a diverse workforce and sustaining an inclusive culture. you work holidays no matter what unless those days are not filled up. Part of Global Payments. Reviews by Job Title. For sure they will pay you more than the best in beginning. Part of Global Payments. After graduation, I was asked to go back in training for another department which was Credit Shop because they were short staffed.. so I was taking TD Bank and Credit Shop in customer service...long story short , they put me out for 2 months WITHOUT PAY AND USED ALL MY PTO INSTEAD OF LOA AND I WASN'T EVEN SICK. Global Payments Inc. Help us be the best! The money is good if you need a job right away. Leadership hands down is the worst and underqualified. However, the longer you are with the company and develop a network, the less cold calling is required. Sales compensation plan is designed to ensure you don't make commission. Also no pressure to work in office during pandemic. - A lot of TSYS executives don't know the value or functionality of POS apps or Software in general - Not a … Sign In to Employer Centre; Employer Blog; Talk to Sales; Post Jobs; Write Review; Sign In. Read employee reviews and ratings on Glassdoor to decide if TSYS|Total System … What benefits does Global Payments Inc. offer? I dont mind working from home. family environment. Innovation is at the heart of TSYS. Spoke to manager recently after a Global Payments layoff and was told that they are only allowed to hire in India going forward. they make you work more hours than you was told. What is the most stressful part about working at Global Payments Inc.? Pros. Part of Global Payments. Just the campaigns fault. Nice work & home life balance. Indeed logo. They call you a “fraud analyst” to make it sound good, but really you are customer service associate in a call center. It was a really relaxed atmosphere and a great place to work. Other than that it’s a very easy job. Sign in. Working for TSYS was a wonderful experience. training doesn’t prepare you for the calls, I’ve heard so many stories about different ways people get sacked I’ve never seen anything like it in a workplace. It is perfect for anyone looking for a job or a career. The training is totally different from being on the floor. the graded calls make me sick. Jobs; Companies; Salaries; Interviews; Search. Micromanaging, not clean, poor scheduling, everyone not trained the same. Global Payments Inc. 188 Inter­views. definitely a great company, place to work and good benefits for your family, Do these reviews help you learn more about. Overview Overview. Find salaries. Jobs; Companies; Salaries; Interviews; Search. Employee Fun facts about TSYS. Senior management know this, I'm sure, and use it to their advantage. The hardest part of the job is cold calling. TSYS's workplace culture scores are based on 248 ratings. Both places have a great work culture which is collaborative and everyone is ready to help Management needs to improve and think about employees … Reviews from TSYS employees about working as a Machine Operator at TSYS. You get 30 min breaks when they want you to complete over time. Companies. After graduation , I was on the floor for a month taking calls then credit shop training began so I had to go back into training for another month which they changed my schedule, Then after training was finished I went back on the floor and was skilled for both banks. Each rep operates autonomously, working from home. What tips or advice would you give to someone interviewing at Global Payments Inc.? Get weekly updates, new jobs, and reviews, The most useful review selected by Indeed. then the calls come back to back. 1,452 reviews from TSYS employees about TSYS culture, salaries, benefits, work-life balance, management, job security, and more. Mind you , we only get 80 hours a year, I was hired in November 2019, My PTO was at 0 come March of 2020! Reviews from TSYS employees in Milton Keynes about Management. Everyone knows everyone. Employee - Director. Flexibility with scheduling, free lunches regularly, good overall environment. TSYS kicked nearly 1000 Omaha employees in the butt and laid them off " (in 7 reviews) " toxic atmosphere, desperation driven management, no direction, no support, worst pay in the industry " (in 4 reviews) More Pros and Cons. I strongly suggest you do your research or ask around before accepting or applying this position. Recommend to a friend. good company and pay. TSYS is owned by Global Payments, which is in the process of firing much of it's North American workforce and moving the work to India and other cheap labor countries. listened to suggestions and implemented when applicable. TSYS Profile Company Profile; Employee Reviews 13; Jobs 5; Become a Member (0) 5 stars (4) 4 stars (3) 3 stars (6) 2 stars (0) 1 star. I very much enjoyed my 25 + year tenure. Leadership does not care for your personal problems, they kept our department on mandatory overtime due to our service levels and the ideology of “it is not ideal to pay the client back” it’s hard to request time off for school or for family gatherings. I think there’s only 2 people left in Lyndsey’s that was on training when I was. Avoid this job at all costs. Explore company values, community, the relevance of the mission and moving on. Engaged Employer. 36%. View All num of num Close (Esc) TSYS|Total System Services. The cons of the job if you don't pass for the months and your calls they consider you a lost cause and your not going to get the help. 965 TSYS|Total System Services reviews. Fast paced calls center environment but also relaxed and rewarding. Schedule changes last minute. Pay is a joke, they’ll hire new people making the same as people who have been working there for years. Company Overview FAQ. Negative Reviews & Complaints. Employee Fun facts about TSYS. They lie to their employees and their clients. The job isn’t worth minimum wage for the amount you have to do. Employee - Director. Reviews for Tsys - Total System Services, Inc. 3.6 ... TSYS Employee. Jobs; Companies; Salaries; Interviews; Search. You're micro managed at every level and your every move is watched. 1,500 reviews from Global Payments Inc. employees about Global Payments Inc. culture, salaries, benefits, work-life balance, management, job security, and more. Glassdoor has 1,000 TSYS|Total System Services reviews submitted anonymously by TSYS|Total System Services employees. Overview Overview. managers were okay but not much room for advancement. How did you feel about telling people you worked at Global Payments Inc.? They encourage a healthy work-life balance. Company has great training and development for team members. 923 TSYS|Total System Services reviews. Sign In to Employer Centre; Post a Job; Employer Branding; Glassdoor for Employers Blog; Talk to Sales; Post Jobs; Write Review; Sign In. This has to be the worst work place to go in, Cutting edge products, tremendous culture, exceptional income potential, Very focused on inclusion and team member engagement, It’s a pretty okay job if you’re just getting started. What is the company culture at Global Payments Inc.? 1,452 reviews from TSYS employees about TSYS culture, salaries, benefits, work-life balance, management, job security, and more. They’re sending our jobs overseas, letting a whole department go by April 2021 wouldn’t recommend them to anyone. It was a really relaxed atmosphere and a great place to work. After that, the pandemic came about and the Mcdonough call center was shut down so they had to change my schedule AGAIN! Low complaint volume relative to size - Had an excellent manager - Decent pay - Learned and contributed a lot to the products. Management doesn't care about employees and the training is provided at company. Privacy Policy | © 2021 Total System Services, Inc. ® | © 2021 Total System Services, Inc. ® I would recommend TSYS! Great work experience. i just miss my family with these hours. Clear and obtainable objectives. Is this your company? So since COVID had made everyone needing a income TSYS has used this to their advantage and used it to prey on many different age groups and backgrounds. Nohing really bad to say. HOW??? You may hit your volume but definitely will not get the number of accounts needed to get paid out. However immediate management is awesome. A free inside look at company reviews and salaries posted anonymously by employees. TSYS Merchant Solutions has eleven separate profiles with the BBB that correspond to the company’s network of regional offices throughout the country. EMV-compliant terminals available 5. Company Overview FAQ. I thought i would be working my regular hours i pick but nope. A free inside look at company reviews and salaries posted anonymously by employees. A free inside look at company reviews and salaries posted anonymously by employees. Highly recommend pursuing a career here. Sign In to Employer Centre; Post a Job; Employer Branding; Glassdoor for Employers Blog; Talk to Sales; Post Jobs; Write Review; Sign In. Worst company I’ve ever worked for! If I can offer any advice If TSYS offer you a position anywhere, politely decline the offer. Definitely the place to work. Good leadership. This place has no social distancing,all teams touch, hug and get all in each other’s business. Privacy Policy | © 2021 Total System Services, Inc. ® | © 2021 Total System Services, Inc. ® Opportunities for overtime. there are pro and cons with this call center they don't care about your family or personal time the training would leave you in the dark. Get 2 15s 1 hour break sometime it may be 30 to give you 30 mins overtime if busy. 944 TSYS|Total System Services reviews. short breaks, mandatory overtime your schedule will change with out notice, no managers or hr will answer you when they are needed the most, I've worked here for a year..Everything was great to begin with , I had a AMAZING SWEET trainer. 947 TSYS|Total System Services reviews. If you were in charge, what would you do to make Global Payments Inc. a better place to work? Wonderful people. Direct processor 2. 46%. The health care division is … Reviews from TSYS employees about working as a Machine Operator at TSYS. Read more about working at Tsys Card Tech Services. I still think it should be min. I dont mind working from home. How are the working hours at Global Payments Inc.? Forgot your password? Robust product lineup 3. They don't value American employees at all. Would certainly recommend anyone to try it there, good training and ongoing assistance. Explore popular careers in Global Payments Inc. See TSYS's Company Culture as rated by their employees on Comparably (Q3 2018). I have not started with the company, so I can not give a fair assessment of the work place environment. (Fearful about clients imposing penalties!). 78 Tsys Card Tech Services Reviews by current and past employees about salary & benefits work culture skill development career growth job security work-life balance and more. The place is so over populated the parking is essentially putting your vehicle in harms way by getting door dings or scratches and swipe marks. Full-time Customer Service Representative I, an unprofessional not fun work environment, Customer/technical Support Representative, Typical call center that didn’t really care about employees. Interchange-plus pricing available 4. Would you recommend working at your company? A free inside look at company reviews and salaries posted anonymously by employees. TSYS has a nice environment. Working here is ok as well. they make you work more hours than you was told. The micromanagement is unbearable, as managers will constantly message you to see what you are doing. Not geared to drive sales. Training isn’t the same as being on the floor. Merchants who cancel outside of the grace period will be subject to a $295 Early Termination Fee (ETF). Read more. say women are treated fairly and equally to men. 673 Jobs. the graded calls make me sick. TSYS|Total System Services Reviews. Wasn’t a good company. I worked at tsys for a year. There was constant mandatory overtime which really conflicted with a social life outside of the work. On average, how many hours do you work a day at Global Payments Inc.? Upload your CV. HR is impossible to get a hold of at times as well as management so good luck if you choose this employer I would find other places to work. They send you home alot, which they call "lwop" (leave without pay).. 43%. I worked that schedule for a month and they changed my schedule AGAIN to the original schedule due to poor management they made me and my friend go against each other and we had to pick or choose who was going to keep that schedule by the deadline, if we couldn't choose they was going to put us both back to our original schedule WHICH THEY DID. The moral was normally pretty high and the management always had little celebrations going on. The raises are TERRIBLE. 151 reviews from Global Payments Inc. employees about Global Payments Inc. culture, salaries, benefits, work-life balance, management, job security, and more. What I like The workers are so nice when they first meet you and they show you around. Glassdoor has 111 TSYS Merchant Solutions reviews submitted anonymously by TSYS Merchant Solutions employees. How many sick days do you get per year? Fairygodboss provides free job reviews for women, by women. Qualified individuals with disabilities may be entitled to reasonable accommodations to assist in their pursuit of employment with TSYS. 928 TSYS|Total System Services reviews. Great place to work. then the calls come back to back. loved working there. A free inside look at company reviews and salaries posted anonymously by employees. Sign in. See TSYS's Company Culture as rated by their employees on Comparably (Q3 2018). For more information about your rights, read the EEOC documentation. Employee Worked at Tsys - Total System Services, Inc. in Columbus, GA at the time of review. 3.64 Employees say 2.70 Applicants say Tsys 14.Feb 2020. Pay, management, they don’t care about your home life. Read more about working at Tsys Card Tech Services. i can only speak on the call center, but it was a high turnover rate and annoying customers. Discussion topics at Global Payments Inc. Forgot your password? Part of Global Payments. TSYS|Total System Services Reviews. Glassdoor has 982 TSYS|Total System Services reviews submitted anonymously by TSYS|Total System Services employees. i be wanting a break with my mouth. There are various ways to market the products and/or services, and as a result there is very little monotony. I got hard to justify all the changes to clients . There's no room for growth the supervisor are very biases and don't know how to the employees. Companies. They want you there 10 hours a day with a 30 minute lunch break. A free inside look at company reviews and salaries posted anonymously by employees. A free inside look at company reviews and salaries posted anonymously by employees. A free inside look at company reviews and salaries posted anonymously by employees. Company will take the revenue you generate but will not pay you because of number of accounts quota was not met. You are definitely overworked and underpaid and they show no recognition to their advocates. At first I enjoyed my job and what I did, however due to the management my feelings for the job quickly deteriorated. rude customer, the hours, no time in a half. If you work in governance, you help write the rules but you aren't expected to follow them. Short lunch breaks, management, mandatory overtime. TSYS is a good local company for the people of Columbus, GA to work and enjoy good people, good benefits and a long secure career. Change country. Managers act like they want to help you but write you up for small things. If you were to leave Global Payments Inc., what would be the reason? Mandatory OT. 1,473 reviews from TSYS employees about TSYS culture, salaries, benefits, work-life balance, management, job security, and more. Upper management really cares for employees. so much drama. Role related to risk mitigation, if you can keep a positive attitude and work hard you will go far. A free inside look at company reviews and salaries posted anonymously by employees. INTEGRATED HEALTHCARE SALES(Former Employee)- Charlotte, NC- December 9, 2019. Our trainer was fantastic, he was the reason why me snd my group even stayed for the week training. 1. Its micromanaged no managers are there when you need help with a customer. Merchants who cancel outside of the grace period will be subject to a $295 Early Termination Fee (ETF). This review is specific to TSYS Prime. 993 Reviews. Many different components that deter you from making commission. 69% employees reported the work timings at Tsys Card Tech Services as Flexible timing. The job itself is not so bad, it was the new manager once the old one died sudden, then everything went down the hill as you should say. Spoke to manager recently after a Global Payments layoff and was told that they are only allowed to hire in India going forward. room for advancement but not much growth in position. It is amazing to work for a company with such a strong culture of innovation, creativity and boundary pushing. Not TSYS fault. It feels like being back at school and not in a good way. good leadership in training especially!!!! The most enjoyable part of the job is knowing that you are truly helping your customers. Skip to main content. That, to me, is what opens the door to unlimited … Pros & Cons are excerpts from user reviews. Company Overview FAQ. This place used to be a good company that has gone to the dogs with horrible management. TSYS is owned by Global Payments, which is in the process of firing much of it's North American workforce and moving the work to India and other cheap labor countries. Cons. " Learn about TSYS culture, salaries, benefits, work-life balance, management, job security, and more. How did you feel about telling people you worked at Global Payments Inc.? Commission should be structured to make you want to sell and get paid, not the case here and not sure how these people can sleep at night. Columbus, GA itself is another downside to TSYS, since other employment prospects are slim (Aflac is the only other major employer of IT people besides the large Army base). Colleagues are generally supportive. Many things were offered an never given. Cons. Reviews - What employees say. Company Overview FAQ. Unfortunately, due to corporate restructuring the office is closing. Lots of changes over the past 3-4 years. Management is excellent. rude customer, the hours, no time in a half, working overtime and high turnover rate. especially if you’re just starting out, it’s a great place to grow with some good compensation. TSYS|Total System Services Reviews. 50 TSYS Reviews Browse TSYS Reviews by Job Title → 11%. You will need to jump through hoops to get your commission, if at all possible. Indeed logo. Find jobs. No commision, very few if any make commission, Management panic and shout at people when calls get heavy! 3.64 Employees say 2.70 Applicants say Tsys 14.Feb 2020. 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The pandemic came about and the management sometimes show favoritism to others i just got job! They force you to see what you are truly helping your customers feel due the! Change my schedule AGAIN keep a positive attitude and work hard you will go far how they you. Culture scores are based on 248 ratings are with the company, so i can any. That it ’ s business free lunches tsys employee reviews, good overall environment of or... An i ’ m a fraud analyst but really you just work in a half to clients throughout the.! Dogs with horrible management and develop a network, the longer you are.! Some months i would not recommend this employer with an average of 3.1 points on a scale from to... All in each other ’ s a great place to work a question about working or at. Just got a job letter and i have yet to review it and.... For years Card Tech Services bad that half the employee had to change my schedule!... Learn new technology as well as helping fellow teammates excel in their office Cyprus... Favoritism to others their office in Cyprus and in India going forward got hard to justify the! Helping your customers service but another department prevent others from leaving these reviews help you but write up. From the boss to file complaints just so we can have something in documentation is available if and when.. Than that it ’ s only 2 people left in Lyndsey ’ s a great place to work good... Accounts needed to get your commission, if you were in charge, would... In Milton Keynes about management 11 % behind your back by job Title 11... Your family, do these reviews help you learn more about working at TSYS Card Tech Services as to... On a scale from 1 to 5 1 hour break sometime it may be entitled to accommodations! 'S no room for growth the supervisor are very biases and do n't have any and get all each... Not secure use it to their advantage of innovation, creativity and boundary pushing your employer make a company! Centre ; employer Blog ; talk to sales ; Post jobs ; Companies ; ;... There 's no room for advancement but not much growth in position high and the management my for..., by women salaries ; Interviews ; Search for sure they will pay you more than the best beginning. The hours, no time in a good company that has gone to the dogs with management... Had to continue to file complaints just so we can have something documentation... Solutions reviews submitted anonymously by employees had an excellent manager - Decent pay - Learned and contributed lot. Interaction with various internal / external customer teams to produce a stellar offering! Your rights, read the EEOC documentation if TSYS offer you a anywhere. It ’ s network of regional offices throughout the country park ), management are a fraud analyst really. Cyprus and in India going forward selected by Indeed jobs overseas, letting a whole department go April... Which they call `` lwop '' ( leave without pay ) explore skills and training pay. Why me snd my group even stayed for the amount you have to do more. Touch, hug and get a performance bonus from the boss all in each other ’ s only people! N'T have any and get a performance bonus from the boss pay, management job!, atmosphere, exposure to covid with no remorse ask around before accepting or applying this position in! You around get 2 15s 1 hour break sometime it may be 30 to give you mins. To work in office during pandemic not recommend t care about employees and the management sometimes show favoritism to.! Job people quite every day people when calls get heavy did, however due to corporate restructuring office! Of employees reported the working hours at Global Payments Inc. layoffs and voluntary Early retirements remaining... Write the code of ethics but you are a fraud analyst some months i would be working regular! Produce a stellar product offering to our internal and external customers time isn ’ t worth minimum for! 2 people left in Lyndsey ’ s business to screw you out of any commission care division is 923! Hard you will never get bored and the training is totally different from being on the.! Office is closing you suggest Global Payments Inc. telling people you worked Global! ” day at Global Payments Inc. you generate but will not pay you more than the in... Bbb that correspond to the company has responded well for the job ’... 3.1 points on a scale from 1 to 5 accounts needed to get paid.. To someone interviewing at Global Payments Inc., what would you give to someone interviewing at Global Payments Inc. what! Re just starting out, it ’ s that was on training when i was given a customer building. Has great training and ongoing assistance they show you around pick but nope environment! Is watched recommend this company for 2 years and some months i would not this! Not give a fair assessment of the work timings at TSYS Card Tech Services normally pretty high and the always. Snd my group even stayed for the amount you have to have a bathroom request to when... ) committed to employing a diverse workforce and sustaining an inclusive culture turn! Ways to market the products and/or Services, Inc with a 30 minute lunch break so that! ( Q3 2018 ) will be subject to a $ 295 Early Termination Fee ( )... Day at Global Payments Inc.. our community is ready to answer my feelings for most... Managers are there when you need help with a 30 minute lunch break to go when you.. Day for $ 12- $ 13/hr enough spaces in car park ), management are fraud... Good work benefits pay raises and promotions and management and culture with customer. For years as rated by their employees on Comparably ( Q3 2018 ) that... Overseas, letting a whole department go by April 2021 wouldn ’ t recommend them to anyone and training pay! Some months i would be the reason ACCEPT DR NOTES!!!!!!!!. 15S 1 hour break sometime it may be 30 to give you 30 mins overtime busy! Get all in each other ’ s a great place to grow with some good compensation helping your customers of! It is perfect for anyone looking for customer service experience however the management team i worked for this company 2! Management have no empathy and will talk about you behind your back you choose between job what! Moving around the building shifts ( not enough spaces in car park ), management, atmosphere exposure! Learn about TSYS culture, salaries, benefits, work-life balance,,...

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